Face Shield Pros makes the ordering process simple and efficient. When you confirm your order online, a customer service team member will contact you by phone or e-mail, Monday-Friday, 8AM-4PM, Mountain Standard Time (MST) to confirm receipt of your order and go over details. Your order will then be put into production and if you are ordering with a custom label, you will receive a proof via email. Your response within 24 hours will help expedite production. Upon approval, your shields will be produced and sent via USPS, Fed-Ex or UPS, based on chosen shipping preferences unless otherwise specified. When shipped, you will receive an email with a carrier tracking number and your order history will be updated online. Next, you will receive a delivery notification via email.